3 Key Things to Look for When Choosing a Towing Service

Your car or truck is supposed to get you to where you’re going, but accidents and mechanical failures happen. Some of those incidents may not even be your fault, but that doesn’t matter; you’re stranded. A reliable towing service becomes your best friend and helps you out. 

You should consider the following factors when choosing a towing company.

1) Services Offered 

You might not need every service a company offers, but you should know what options you have. Is a tow truck only going to pick you up or can it bring you to a shop? Can they change a tire? What kind of mechanical issues can they handle?

If you can’t get your car to their shop, can they bring the car there? If your car isn’t driveable, can they drop it off and come back to get you? If you’re going to be charged extra for every service you need, you should know that up front.

2) Insurance Coverage

When you call a towing service, they will typically ask you to sign a waiver of liability. The company that provides the service isn’t automatically liable if something goes wrong, but the company you’re paying to fix your car is.

For example, if you’re towing a car that has transmission problems, the car could catch fire or there could be a leak. If it’s a tow truck job, there could be a bad accident. It’s important that you understand what is and isn’t covered in the waiver.

3) Good Reputation and Professionalism

If you’re towing your car somewhere, you may not be all that comfortable about the work that will be done. That’s why it’s important that you have a solid relationship with the company.

Be sure that the company you choose to do business with is a member of a professional association and has been around for a while.

Why Hire a Towing Company?

A lot of people don’t realize who to turn to when they have a stalled car. You could call AAA, a friend, or the police. You could take a chance and call a lesser-known company that advertises around town or puts flyers on cars.

There are two problems with the latter options. One is that the people you’re calling aren’t dedicated to your needs. They may be as honest as anyone, but they don’t have your best interest at heart. The other problem is that you can’t guarantee that they know how to handle the situation you’re in.

A reputable towing company will arrive quickly and correctly handle your needs. They will more than likely be more professional than anyone you’ve never hired to do work for you before.


There are few things worse than getting stuck on the side of the road. If you’re in a situation where you need a tow truck, you want one that will handle your car safely while you wait.

For a reliable 24-hour towing company in Atlanta, Tow Atlanta is your best option. Our professionals are trained to handle any kind of vehicle emergency and can be relied upon for a quick response. Contact us for all your emergency needs.

Tow Atlanta was voted Atlanta’s Best Towing Service for 2017, 2018, and again for 2019. We’re ranked by the American Insurance Association in the top 1% of all towing companies operating in the United States,

Service Areas

All of Metro Atlanta & beyond

Contact Us

3379 Peachtree St NE, Suite 555,
GA - 30326
United States.

Phone : 404-901-1976
Fax : 404-479-6157


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